click the red button below to log in, sign-up or purchase access to a single live stream show.
if the red button is missing below, you already have access to the show.
the live stream will have a small picture on the right, with the start time to the left.
LIVE STREAMS ARE PRESENTED LIVE, BUT ACCESS IS AVAILABLE FOR 72 HOURS AFTER START TIME.
For all payment and access related inquiries, please visit the Support Center.
How do I watch the concert?
To watch the live event you need to register an account and make a purchase. You can find additional information in the Q&A in the Login and Payment section.
Will I be able to watch the concert from my location?
Yes. The concert is available worldwide as long as you have internet service..
Will I be able to replay the concert ?
Many shows will be available after the fact.
How do I watch the other concerts that you have?
You can subscribe to the monthly service called Blue Frog TV which gives access to all concerts, live streams and new shows added weekly.
login and payment
How do I create an account?
Step 1. Press the WATCH CONCERT button on the content you wish to watch.
Step 2. Press the Register Here button or select the Register option at the top of the form.
Step 3. Fill in the form with your Full Name, Email Address and Password and press the Create account button.
You will receive an email confirmation for a successfully created account. To find out how to make a purchase, proceed to the next section.
How do I make a purchase?
Step 1. Click on the Buy button on the content you wish to watch and wait for the login form to appear. Login with your credentials (Email and Password).
Step 2. Select the desired price option from the dropdown menu.
Step 3. Select the payment method: Credit Card or PayPal.
Step 4. Enter the required information depending on your previous choice.
Step 5. Press the Pay button
You will immediately receive access and an email confirming your purchase. In case the page does not load, please press the refresh button.
How do I login and watch?
Step 1. Click on the WATCH CONCERT button or on the "Already have access? Login here." link on the content you wish to watch.
Step 2. On the form that appears, enter your login credentials (Email and Password).
Step 3. Click on Login.
The page will then refresh and if you have already purchased, the paywall will disappear. If you haven't purchased, please follow the guidelines above on How do I make a purchase.
How do I reset my password?
Step 1. Navigate to the login form by clicking on the WATCH CONCERT button or on the "Already have access? Login here." link.
Step 2.Press the Forgot Password button below the password field on the login screen.
Step 3. Enter your Email Address and press the Submit button.
Step 4. Leave the tab with the form open. In a new tab check your email for a Tokenthat you can use to update your password.
Step 5. Copy and Paste the Token along with your New Passwordand press the Submit button.
Your password will be updated. Please login with your Email Address and new Password.
If you do not receive a password reset token please contact us at email@example.com.
Can I watch on multiple devices with my account?
I've paid & logged in but I don't see the show playing
The concert will not be seen until the actual concert start time (7pm or 9pm etc.) Before that time, you will see a photo of the artist with a countdown clock showing the actual time remaining until the start time.
Is payment on your site secure?
Yes! All sensitive data we handle is sent via SSL.
This is not indicated as a site-wide use of HTTPS as it is not; it’s purely the calls that need to be made via HTTPS such as private user details or payment information.
The security of the site is visible using any website inspection tool.
Why was my credit card declined?
Credit or debit card can be declined in the following cases:
1. Lack of funding.
2. The fraud control system flagged the user as suspicious.
Please contact your bank.
For additional questions or assistance please contact us at firstname.lastname@example.org.
What is a CVV number and how do I find it?
The CVV Number (“Card Verification Value”) is the 3 digit number located at the back of your VISA®, MasterCard® and Discover® branded credit and debit cards. On your American Express® branded credit or debit card it is a 4 digit numeric code.
Where can I find your Terms and Conditions?
How do I play this on my TV?
Articles to help you get set up:
FOR A NON-SMART TV SETUP:
Use a laptop HDMI output, & connect it to an HDMI input on your TV.